Privacy Policy Last updated: May 2026

Who we are Pathways by Design is an independent educational consulting and tutoring service operated by Carla Cernic, based in Italy. Our website is pathwaysbydesign.com.

What information we collect We collect information you provide directly, including your name, email address, your child's grade level, academic concerns, and any other details you submit through our contact or intake forms (hosted on Google Forms). If you purchase services, payment information is processed by Stripe — we do not store your card details.

How we use your information We use the information we collect to respond to your enquiries, schedule discovery calls, deliver consulting and tutoring services, send you relevant follow-up communications, and improve our services.

Google Analytics Our website uses Google Analytics to understand how visitors use our site. This tool places cookies on your device and collects anonymised data such as pages visited, time on site, and general location. You can opt out at any time via our cookie banner or by installing the Google Analytics opt-out browser add-on.

Cookies We use essential cookies to keep our site functioning and non-essential cookies for analytics. You can manage your preferences at any time using the cookie banner on our site.

Payment processing Payments are processed by Stripe, Inc. Stripe may collect and process your payment data in accordance with their own privacy policy, available at stripe.com/privacy.

Third-party tools We use the following third-party services which may process your data: Google Forms (form collection), Google Analytics (website analytics), Stripe (payment processing), Calendly (appointment scheduling). Each operates under its own privacy policy.

Data storage and transfers Your data may be stored and processed outside the European Union, including in Canada and the United States, where some of our service providers operate. Where such transfers occur, appropriate safeguards are in place.

Your rights under GDPR If you are located in the European Union, you have the right to access the personal data we hold about you, request correction or deletion of your data, object to or restrict processing, and lodge a complaint with your local data protection authority. To exercise any of these rights, contact us at [your email address].

Data retention We retain your personal data only as long as necessary to provide our services and comply with legal obligations.

Contact For any privacy-related questions, contact: info@pathwaysbydesign.ca